Privacy Policy

EasyRentFlow ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vacation rental management platform.

1. Information We Collect

We collect the following types of information:

• Account information: name, email address, phone number, and company details provided during registration
• Property data: property details, booking information, and financial records you enter into the platform
• Guest data: information about your guests that you input for registry and compliance purposes
• Usage data: how you interact with our platform, including pages visited, features used, and session duration

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our vacation rental management services
• Process transactions and send related notifications
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests

3. Cookies and Tracking

We use essential cookies to ensure the proper functioning of our platform. Analytics cookies help us understand how users interact with our service to improve user experience. You can manage your cookie preferences through your browser settings.

4. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or serving our users. These third parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

5. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: request a copy of your personal data
• Right to rectification: request correction of inaccurate data
• Right to erasure: request deletion of your personal data
• Right to data portability: receive your data in a structured, machine-readable format
• Right to object: object to the processing of your personal data

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including end-to-end encryption, secure JWT authentication, daily automated backups, and isolated multi-tenant databases. However, no method of transmission over the Internet is 100% secure.